DONOR PRIVACY POLICY
(updated October 27, 2020)

Donors and supporters of the Rescue Mission Alliance of Syracuse NY (“Rescue Mission”) make it possible for the Rescue Mission to put love into action through shelter, food, clothing, and hope.

The Rescue Mission believes in protecting the privacy of our financial, gift-in-kind, and event supporters, whether that support is made online, by mail, or any other method. The following Donor Privacy Policy communicates how the Rescue Mission maintains and protects the personal information that donors provide, including your name, phone number, postal address, email address, credit card, or other financial information from a contribution or event registration.

WHO ARE RESCUE MISSION DONORS?

Rescue Mission donors include anyone who makes a financial or gift-in-kind contribution to our organization, including those who have registered or purchased tickets to Rescue Mission fundraising events.

SECURITY

The Rescue Mission is committed to protecting your financial information, and has implemented physical and digital practices to prevent unauthorized access, misuse or alteration of personal and financial identifiable information.

On our donation and registration websites, please make note of the domain name in your website URL.  Please ensure the name begins with “https,” which indicates the website is encrypted. In addition to this encryption, our donation pages are designed to comply with industry standards using the following platforms: Weblinks, DonorPerfect, AKARaisin, and Double the Donation. These platforms contain additional security tools to provide donors with a secure means to give online.

No method of digital information transmission or electronic data storage is 100 percent secure. However, we strive to protect your personal information, and work to maintain and update security protocols and procedures.

DATA USE AND INFORMATION SHARING

The Rescue Mission will use personal information gathered to communicate with donors via postal mail, email, or phone to update on Rescue Mission news, or to solicit financial support for the Rescue Mission.

The Rescue Mission does not sell, share, or trade our supporters’ personal or anonymous information, except as described below. The Rescue Mission does not send communications or mailings on behalf of other companies or organizations.

The Rescue Mission contracts with third-party vendors to provide services on our websites and for some administrative and marketing operations. The information you submit on our websites and social media channels may be provided to those vendors on a strict, confidential basis so they can provide services on our behalf (such as data storage and maintenance, and credit card processing). The Rescue Mission also reserves the right to share information with legal authorities in response to a legal order or official request.

QUESTIONS, COMMUNICATIONS, or to OPT-OUT

Please contact the Rescue Mission if you have questions about this policy or if you wish to opt-out of receiving some or all future communications from the Rescue Mission. Please contact us here, or via the methods below:

Email: RescueMissionGiving@rmsyr.org

Postal Address:
Rescue Mission Alliance
155 Gifford Street
Syracuse, NY 13202

Phone: (315) 472-6251

We honor all opt-out requests, but please allow six to eight weeks for processing changes.

COMMITMENT TO PRIVACY

To view the Rescue Mission’s complete Privacy Policy, please click here.

DONATION ACKNOWLEDGEMENT INFORMATION

To view the Rescue Mission’s Donation Acknowledgement Policy, please click here.

UPDATES TO DONOR PRIVACY POLICY

This policy is subject to changes and updates. When changes are made, the date of the update will be noted. Please refer back to this webpage to review updates and changes.